We are open for business and welcome your call
Regarding COVID-19, read our duty of care here
OUR FIXED RATES AND PRICINGS
Please find below all pricings for services offered! Any queries please see our Contact Form - we'd love to hear from you!
NOTE: WE ACCEPT THE FOLLOWING PAYMENT METHODS
- Cash payments to be made directly to the engineer
- Credit/debit card
- Online card payment / bank transfer
RATES AND PRICINGS - excl. VAT
Additional Information
- 1 hour minimum charge on hourly rate work, then in 30 minute units
- Payment must be made in full upon receipt of the invoice by credit/debit card (online / chip-pin machines / cash / bank transfer)
- Estimates are generally non-chargeable, but some may incur a charge depending on the nature of the work, time, and location
- Fixed prices (*) are subject to VAT and can be provided either verbally or in writing upon request before work commences
- Materials are charged at trade prices plus a 35% mark up and are subject to VAT
- Material collection for non-stock items is kept to a minimum and will not exceed 45 minutes of the current hourly rate for that trade
- Invoices are digital and show a description of works including times and a full breakdown of labour and materials
- Insurance reports are charged at a nominal £60 plus VAT
- We do not surcharge for credit card payments
Refund Policy
A full refund will be issued if a payment is made by the customer toward any job for which we do not actually perform .
Job deposits are non-refundable , and are considered fully earned on our books , as they are intended to cover the admin costs ( time on calls, reviewing job, any relevant research, procurement of materials) and providing actual estimates.
If partial work is performed or we incur any costs related to a specific job we will evaluate our costs as it relates to that same specific job and we will seek to reach an agreement with the customer for a refund, whether it is a partial refund or a full refund.
In case any problems on a specific job is performed to completion there will be no refunds issued, we will take necessary action to correct the problems within a timely manner.
